Impossible to load data from Sketchup to Speckle

Help
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1

Hi everyone,

I’m pretty new to Speckle and was trying to figure out how to send data from SKetchup to Speckle for then trying to load it into Revit.
I’ve followed the tutorial ( Getting Started with Speckle for SketchUp (Alpha) )
Installed every bits that were missing. But stil I can’t manage to see any stream in my Speckle connector inside Sketchup. I’ve created a stream on my account, but I don’t see it in Sketchup

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I kinda tried everything and I’m out of ideas…
It all works fine on Revit… So I don’t know what I’ve done wrong.
If anyone could help me or have any idea on what could be the cause of the issue, I’m all ears !
Thanks in advance

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2

Hey @Theox ,

That’s weird. Do you have multiple sessions of Sketchup open? If that’s the case can you closing all and opening only the file you want to use?

3

Hi @gokermu,
No only this session is open.
I tried with this file, that I made using Sketchup 2021. Trying with a different one also doesn’t make a difference. I tried rebooting my PC also to see if it was coming from there.

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4

Do you have Speckle Manager installed and did you add your account?

5

Sure :

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I even tried to log out and log back in

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6

Do you have a speckle folder on the following path?
C:\Users*UserName*\AppData\Roaming\SketchUp\SketchUp 2022\SketchUp\Plugins

7

Do I need Sketchup 2022 ?
I’ve followed the tutorial for 2021. Do I need to do it again ? and copy the repo from Git to the path you indicated ?
I tried also in Sketchup 2022, I still have the same windows with no stream.

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8

I meant 2021😅. Assuming you installed it via Manager.

9

Yeah I got it
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10

That is quite strange. I’ve never faced this issue before. I have last 2 bullets before i passed this to developers:

  • Can you access the extensions warehouse within SketchUp? I’m suspecting this can be related to SketchUp not being able to connect to the web.

  • Can you try uninstalling SketchUp connector? Manually delete all the speckle_connector folders and make a fresh install.

11

So for your first proposition,

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It it said that there is no signature, maybe because Trimble didn’t approve your application ?
I had the no restrictions for the extensions already checked, so it’s not coming from there…
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I’m gonna try a fresh installation

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12

I meant extension warehouse. Not extension Manager

13

Oh sorry, Yes I can download extension directly from the warehouse

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14

In the meantime I’ve tried installing it on another computer.
Without doing any part of the tutorial ( Getting Started with Speckle for SketchUp (Alpha) )
And I still have the same problem as I have here.

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15

@gokermu I tried to have a clean installation, rebooted my PC but it still does the same thing…

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16

I have just installed Sketchup2022 for the first time and Installed SpeckleConnector from Manager

I found that disabling and enabling it in Extension Manager after installation caused Speckle Tools to appear.

17

I’ve tried that also, but it’s not that I don’t see the tools, it’s that I don’t see any stream in my feed. It’s like I have none (which I have as soon as I go to my internet Speckle)
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18

got it, because the connector is essentially a web view, could you right click on the connector window and see if there are any console errors showing int he devtools window?

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19

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Effectively, It seems that I have some troubles…

20

If you Refresh while the console is open… CTRL+R

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