Access to resource is forbidden

i can’t connect to my model on speckle powerbi
i installed speckle.powerbi.installer-3.0.0-beta.65.exe
then i pasted the model https://app.speckle.systems/projects/bc1dc5592a/models/5ddb4378aa into Get Data By URL . the error as shown appeared

Hi @Hi_p_Nguy_n_Van,

The error initially seen like 403 error on server but we wouldn’t expect this with public projects. Also checked the logs for that specific project and we did not see any error.

If you could record a video by showing the process - that would be helpful for us to catch something else if any.

Best

Could you also try resetting your auth from File > Options and Settings > Data Source Settings > Global Permissions > Clear Permission. And try to log in again?

Please let me know if it fixes the issue or not.

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here are the steps i took, i tried deleting anything related to the server but cant connect . please watch https://youtu.be/LjEZXqBEnFY

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@Hi_p_Nguy_n_Van @Dave_O What’s your Power BI version?

Also with a quick Google search, I found this thread:

Updating personal gateway seems to solve this issue for others who had the same issue in other connectors.

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my version PowerBi 2.132.1053.0

. I used token . but it gave error Unable to connect

You need to update your Power BI. Current version is 2.140.1577.0

I updated to the latest version and got this error


error when i log in

error when i using token

error when i using public projec

There was a brief server outage recently ([SOLVED] App.speckle.systems is currently intermittent in some regions - we're working on it! - #7 by gergo)

Could you retry? IF you can’t access your project from the browser on app.speckle.systems, then let us know!

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I can view it with web browser

There was an outage that caused Bad Gateway errors. Please try logging in again or using a token.

HI gokermu. I tried again 3 ways, and all 3 failed to connect

hey @Hi_p_Nguy_n_Van

I’ve pushed some more fixes, could you check again pls?

6 posts were split to a new topic: Unable to connect to the remote server

i tried again and can connect to the model, but can’t show 3d, is there any tutorial video or demo file to help me?

Hi @Hi_p_Nguy_n_Van ,

Yes, there is a tutorial you can follow :backhand_index_pointing_down:

Let’s know if you still have some issues.

You are using the old data connector and trying to connect it to new visual. See that you placed Model URL into Version Object ID field which is wrong

i followed the instructions but it doesn’t show up, did i do it wrong, please watch https://youtu.be/xpFyv09KR6c

should i send the model data to speckle and use the new model?