Speckle Intelligence not loading models

Hi,

I’m currently setting up a new Speckle Intelligence dashboard.

At first I assumed this was just a temporary bug, but none of the models seem to be loading, even though the data itself is coming through correctly.

The sad smiley face, funny enough, pretty accurately reflects how I feel about it not working

It would be great to understand what’s going on and whether this is a known issue.

P.S. The models appear to be loading fine in the Model Viewer, so the issue seems isolated to the dashboard. :slight_smile:

Is this data sent from a 2026.9 version of the GH connector?

Currently on 2026.6.0

from the Docs i take the conclusion that it should continue to work…

(Dashboard number: 2feabb526o)

I see nothing on that dashboard - can you elaborate? project, model, version?

please help me, what do you mean by nothing on the dashboard ?

Yesterday - morning all the models were loading, now they are not? using models out of project: cca02a565b

Found it — this dashboard has more 3D viewer/map widgets than the browser allows open at once. Model Viewer, Dual viewer, Map, Design Explorer, and Context widgets each hold one or more browser rendering contexts, even empty ones with no data source. Browsers cap that around 16 per page; once a dashboard is over it, the extra widgets fail to render instead of loading - that’s the sad face. It’s a browser-level limit, not a data or compatibility-mode problem, and separate from the 2026.9 migration I pointed you at earlier.

We’ve just shipped a fix: adding a widget is now blocked once a dashboard hits the limit, with a clear message in the widget panel. That stops it happening going forward, but a dashboard already over the limit - like this one - still needs you to remove some widgets yourself; we deliberately don’t drop anything automatically when a dashboard loads.

Details: Is there a limit to how many 3D viewer widgets I can add?

Also worth knowing: Dashboards on 2026.9 use a new viewer that doesn’t hit this ceiling, so this particular limit goes away once you’re on it. This will land soon.

Thanks @jonathon

Looking forward to the time when more than 16 is standard! :smiley_spockle: