Selected Geometry is hidden, stopeed sending

AlexP · 25 July 2023 20:09

Hi everyone!

Objective:
I am trying to upload Navisworks model (Federated Civil3D model)
Size of NWD is less than 3 mb
Issue:
When I try to upload I got message, that selected geometry is hidden and sending stopped.
On screeshot

Attached screenshot

jonathon · 25 July 2023 21:12

Would you be able to share that model with me? That error shouldn’t report for that selection mode for sure.

jonathon · 26 July 2023 14:12

I have isolated the issue causing this - working on a hotfix right now.

AlexP · 30 July 2023 21:09

HI @jonathon,
I try new version 2.15.1
but the same problem

AlexP · 30 July 2023 21:12

jonathon · 30 July 2023 22:42

Thanks. I’ll see what’s up in my tomorrow

jonathon · 31 July 2023 12:35

@AlexP I have been unable to reproduce your issue with the file you provided.

I have used the selection method you showed originally Item > Guid > not equal to > 0

I have also downgraded to 2.15.0 and could not replicate that either.

I have tested with both Manage 2022 and Manage 2024. Are you using Simulate?

Do you have other ADSK/Rhino Speckle plugins installed with different versions?

AlexP · 1 August 2023 10:32

@jonathon thank you I will try another PC
I have installed only Navis and Civil3D

I am using Manage 2022/

AlexP · 30 August 2023 18:46

Hi again,

I’ve install Navisworks 2024 version on clear System, but faced with the same problem.
The query is the same “Element GUID != 0”.

@jonathon could you help me please?

jonathon · 31 August 2023 06:57

Still the same file?

I tried lots of different factors and couldn’t replicate.

I will check again. There’s no reason I can think of that localised language should cause this but I’ll explore that.

AlexP · 2 September 2023 22:03

I solved it.
The problem was with the localization of Navisworks.

jonathon · 3 September 2023 07:58

That is an excellent discovery. I’ll dig into making things language neutral!

Internationalisation is a medium term mission for us, but that is for UI, it shouldn’t affect core functionality.

jonathon · 12 September 2023 18:05

I have added a fix that should come out in the next release.