Running into an issue when trying to send out a modell with properties attached from archicad.
Objective: Sending Archicad geometry (cca 3500 objects) with all advanced settings enabled ( Send Properties, Listing Parameters)
Issue : Running into an error halfway through that reads "Request cancelled due to httpClient.Timeout 300seconds timeout ". First question: Is this 300s set on our server or does the limitation come from the connector?
I am able the full modell with 30000 elements if i dont send properties and Listing parameters, but i get a timeout on 10% of that if i enable those options. Is this expected behaviour or is it something with the modell that causes it?
Any chance you could share the model with us for debugging?
I believe some properties are not being properly detached - this probably doesn’t mean much to you, as it’s something for us to check & fix
Hey, I had the same problem with another model ( roughly 20.000 elements). I’ve been testing a few things, and I found a sample model in Graphisoft, which I’ll use for this explanation since I can’t share the other one.
The model is S-Life Express from Archicad’s sample library ( roughly 10.000 elements):
(Archicad Sample Projects - Graphisoft Community).
I can’t send the Archicad file directly here because it’s too large.
I was experiencing the exact same issue with the message popping up that said, “300s timeout.”
At first, I kept trying, thinking the transfer to Speckle wasn’t being saved. But after a few attempts, I realized it was actually saving the progresss, as I was getting further into the upload process each time. On the 6th or 7th try, it finally uploaded to Speckle perfectly.
Suggestion: Add a prompt that says something like, “300 seconds have passed during your upload. Do you think this is a reasonable time for this model? Would you like to continue uploading?” Then, repeat the question every 500 seconds or so. This could temporarily help solve the issue.
Thx for the support and good job solving issues with the new archicad integration,
.