Revit "Sentry.Internal..." error

Thank you for seeking help! Our friendly community is here to assist you. :pray:

To assist you better, please consider providing:

  • Objective: Open/use speckle in RVT 2022

  • Issue: Get error when trying to open Speckle

  • Example: See picture below

  • Speckle link:

  • Logs:

Hi @Agni_M could you please list all your Revit and Dynamo addins?
This seems like a conflict.

Thanks

Could you please check if any Dynamo plugin in use might have such sentry.dll anywhere?

Matteo,
Many thanks!
Here the addins I have in RVT 2022:

When I tryed to load/open Dynamo within Rvt I get the following:

image

Should I try to dissable something?

Some early reports seem to indicate that Autodesk Data Exchange Connector is the cause of the conflict, but it could also be another plugin.

One (slow and boring) way to find the source of the conflict is to temporarily move, one by one, each .addin file that you see in the list above to a different location (eg your desktop).

We’re working on our end to find a solution, but the above might be faster.

UPDATE: @Agni_M , @velochad, @erayalkan , @audrius, @Myriam_Hartig , @RJCoolpix880 , @Schippeaux, @Siva

Thanks all for bearing with as as we have been deep-diving into a solution for the issues you raised.

Looking for commonalities has been tricky, but we have an action plan for any of you willing to help.

We released on Friday a specific build to address hypothesis A. If you were able to download this, test it and report back any improvements.
image

You can access test builds with this flag in Manager:
image

We will test hypothesis B separately. We didn’t want to confuse anyone.

1 Like

Awesome, thank you @jonathon! Giving it a try right now.

Thank you @jonathon !
I have already tried. After installation I keep getting the same warning message:

Obs. Its happening only in Rvt 2022. I have been using Speckle in Rvt 2024 without any problem.

I’m getting the same error in 2023.

Thanks all for persevering: @Agni_M , @velochad, @erayalkan , @audrius, @Myriam_Hartig , @RJCoolpix880 , @Schippeaux, @Siva, @jabarig

We have released another version. Available from Manager.

image

1 Like

oooooh it works for me!!!

1 Like

It's 2021 and if it's in this thread, it's an animated GIF! - #735 by Calelari - Everything else - Quarter To Three Forums

1 Like

Also wanted to say thank you to the Speckle developers and @jonathon for keeping in touch, thanks everyone!

5 Likes

It’s what the team do, but we’ve still a way to go. This was an equivalent of turning everything off and on again.

2 Likes

Good Morning All

Happy Friday, I hope the weekend has some fun in store for you all? :national_park: :walking_woman: :wine_glass: :sun_with_face:

Again, as @jonathon said, thanks for your patience, this has been a bit of a thorny one, but we would love to get feedback on another version:
image

Feedback greatly appreciated!
Have a great day and weekend :smiley:

@Agni_M , @velochad, @erayalkan , @audrius, @Myriam_Hartig , @RJCoolpix880 , @Schippeaux, @Siva, @jabarig you

2 Likes

I won’t be able to get to this today but I have time this weekend to play around.

1 Like

I’ve updated and it seems to work fine. Even better than the previous patch. Thank you!

Fantastic to hear! Thanks for much for giving that a try. Hopefully we will get some other confirmations but I think we will probably drop that fix into the product for the next release. This 2.17.1 is otherwise the same as 2.17.0 so should be no problem to stick with that version until the release drops. We may also consider a hotfix, but the RC should be out *soon.

Thanks again
Ian H

2 Likes

Hi All

On the basis of our testing and feedback we’ve dropped a hotfix release 2.17.1 that includes this fix :slight_smile:

@Agni_M , @velochad, @erayalkan , @audrius, @Myriam_Hartig , @RJCoolpix880 , @Schippeaux, @Siva, @jabarig

Have a great day!
Cheers
Ian H

3 Likes

So far so good with me as well! I have a fire code study I’m working on with 3000 doors that I’ve linked into PowerBI. Hopefully its something I can showcase for you all soon.

1 Like