Not able to create model and load projecrts

[Ahmed_Jamil]

So we are using the latest speckle connectors and latest helm for speckle server.

It was working fine previously. Now suddenly I’m not able to load older projects, typing something in the search doesn’t result in anything as well..

If I tried to create a new project it gives me a 400 error.

Speckle connector for navisworks = 3.5.0
Also I wanted to share the logs file, but it isn’t creating any.

[jonathon]

Please confirm the server version you have running.

[jonathon]

@Ahmed_Jamil can you try replicating the same action sending to app.speckle.systems?

We want to isolate the point of failure here.

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If you could also share the Server logs immediately adjacent to the connector operating / failing

[Ahmed_Jamil]

I will try connecting to app.speckle.systems as well.

I might need some help sending server logs, if possible any guide.

[Ahmed_Jamil]

It has started working again, I have no explanation.

Now while uploading it gets stuck at 100%, given the project isn’t complex

Sharing all the log files I could, Uploaded on wetransfer due to file size

Speckle logs

[Ahmed_Jamil]

I tried uploading again, and it got stuck on Serializing and crashed
NavisWorksErrorReport (2).dmp (4.7 MB)