Could not get projects error

Hello, I can seem to be able to send the simplest floor I have created from rhino into speckle. I’m trying to do a test run, as this is my first time to use speckle. I have attached a screenshot of the error i am getting. Help is greatly appreciated. Thanks in advance

Hey @glenn_forspeckle, that’s a fortuitous family name :smiley: welcome aboard.

The error message you are seeing is a connectivity one. Are you working from a corporate network, firewall, using a VPN?

I presume you can see our website etc.

If you installed from Speckle Manager, can you see the news feed within there?

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thanks for welcoming me!
oh that family name, i just made it up so that the email that I’d be using would be exclusive to anything and everything speckle :grin: didn’t bother anymore to change it

I am running on the simplest home wifi with basic anti-virus, nothing fancy and no VPN either.

I can also see the news feed, i downloaded and installed from the manager

Can you please share with us your logs under: %appdata%/Speckle/Logs ?
Did you try using any other Speckle connector like Revit? Do they work?

Hi there!

Today I experienced I have te same problem, when trying to publish geometry from Navisworks.
Below the errors;

Navisworks

Manager
Snap-2024-09-30-17-32-46

Any ideas? Thanks in advance!

Hey @D.S_Bosma ,

Could you share your logs?
Has there been any changes to your network, like a corporate VPN or firewall?

Thanks for your report @D.S_Bosma, we have identified a universal issue affecting a subset of users. Apologies, we are now looking at this as an urgent course of action.

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I unlogged from Pulgin, and logged back in and it worked.

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@Joff_20 ;This worked for me, thanks!

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For anyone else facing this problem: