Unable to activate Speckle on Blender 4.3

[Ahmed_Jamil]

I tried looking up if any domains were blocked or not, that doesn’t seem to be the issue.
I’m not connected to any vpn…

I recently installed Blender 4.3, proceeded to save a file.
Opened Speckle Connector, installed blender connector…
After enabling it from addons, whenever I try to refresh users… it gives me this error

Python: Traceback (most recent call last):
  File "/Users/pro/Library/Application Support/Blender/4.3/scripts/addons/bpy_speckle/operators/users.py", line 87, in execute
    raise Exception(
Exception: Zero accounts were found, please add one through Speckle Manager or a local account

I shared an image above as well… I’m already logged in on my speckle connector…

[Ahmed_Jamil]

Just adding for more info over here…

I tried using Blender 3.19, 4.0, 4.2.
The issue persisted on all of them.

I’m also using a custom speckle server and I’m already connected on Speckle Manager

For added context, I’m using MacOs with M1

[Jedd (Jedd Morgan)]

Hi @Ahmed_Jamil

Please can you follow these steps to open the console

1. Open a blender.
2. Open the system Console (Window -> Toggle System Console)
   
3. Open the Speckle tab, and hit the refresh button.

Then please send me a screenshot or text dump of the console output. Hopefully you should find a more descriptive error message.

[simonm]

hey! quick additions, since I had the same problem:

1. blender on mac os does not have the system console. starting using terminal does not give additional messages in this case.
2. I had the same/similar issue in QGIS, so I tried to debug myself using specklepy, no accounts found.
3. Since I was using my own server, I created an account app.speckle.systems, added in manager, now showing two accounts but no change.
4. On further investigation looking at ~/.config/Speckle, both the Accounts folder and Accounts.db were empty. So no wonder specklepy does not find any accounts.
5. I manually created a json file as shown here. This now shows up everywhere.

How/where does the manager save the account information on macOS currently? It is perfectly retained. Version 2.15.1 on macOS 15.3.1.

[Ahmed_Jamil]

Thanks for the help @Jedd , wanted to add here that on Mac we don’t have that option available. I had to run
/Applications/Blender.app

Also I still didn’t get any context ( no descriptive information other than the same error )

[Ahmed_Jamil]

Thanks alot for this, this seemed to resolve the issue for me.

I created an Accounts.json file inside the Accounts folder as mentioned in the document and it seemed to pickup totally fine.