Speckle Manager not opening

Hello Specklers,

today I have an issue where I cannot open the Speckle Manager. Sadly I can not give you further information … now mentioning the IT standard hacks I have tried to punch this issue away:

  • Checking if the PC is plugged in … yes
  • restart did not work
  • opening manager as administrator did not work
  • uninstalling and reinstalling did not work
  • downloading the newest version from your webpage … usually did the trick in the past … because this happened a few times … failed
  • looking for a possible log … nothing found
  • blaming Windows 11 even if it is not its fault … already done
  • deleting the whole Speckle Manager folder, after uninstalling and then reinstalling… did not work

The only thing I did not kick against was the Windows Registry … yet.

Maybe you guys have a trick up your sleeves. Sorry for not providing more details. I don’t see any :frowning:

Thanks guys :slight_smile:

Best,
Alex

Hey Alex,

Sorry about that; it seems like you’ve already done most of the usual checks :confused:
To troubleshoot even further, could you please try installing these two versions and see if any works?

If nothing works, it means something on your system must have changed, and we could try with a live debug session…

UPDATE

  • does your system, by any chance, use a virtual desktop environment or similar?

Thanks Matteo!

The new beta from yesterday worked :slight_smile:

Same thing like last time I had this issue … new is always better :smile:

Regarding your question:
I’m not running this on a virtual desktop

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Glad to hear, although this is quite odd! Keep us posted in case it happens again…

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