HI All
I am having trouble trying to upload some Civil 3D corridors to Speckle.
My company has its own instances of Speckle servers.
When i try to upload a corridor, the connector just shows the cancel button, and nothing happens. The app is still repsonsive, so ater 25-30 minutes of no progress, i can cancel the upload using the button.
Here is a snippet of the log
2024-11-06 12:04:54.542 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08"
2024-11-06 12:04:54.544 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08"
2024-11-06 12:04:54.545 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08"
2024-11-06 12:04:54.546 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08"
2024-11-06 12:04:55.253 +00:00 [INF] Execution of http request to https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08 succeeded with "OK" after 0.7112798 seconds and 0 retries. Request correlation ID: a1f06c7b-460b-4acf-8dbf-23f851a6b09d
2024-11-06 12:04:55.677 +00:00 [INF] Execution of http request to https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08 succeeded with "OK" after 1.1331615 seconds and 0 retries. Request correlation ID: 9fb5c4ec-018f-4716-8426-309537ad2a55
2024-11-06 12:04:56.162 +00:00 [INF] Execution of http request to https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08 succeeded with "OK" after 1.6167312 seconds and 0 retries. Request correlation ID: 27d09008-159d-466a-b2bc-841296ebefa4
2024-11-06 12:04:56.521 +00:00 [INF] Execution of http request to https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08 succeeded with "OK" after 1.9731166 seconds and 0 retries. Request correlation ID: a15bde19-5a7a-40ee-b3c1-dfa66f9493b4
2024-11-06 12:04:58.076 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/objects/584eea4d08"
2024-11-06 12:04:58.196 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/objects/584eea4d08"
2024-11-06 12:04:58.247 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/objects/584eea4d08"
2024-11-06 12:04:58.260 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/objects/584eea4d08"
2024-11-06 12:05:33.300 +00:00 [INF] Execution of http request to https://ldd-emea.dev.jacobs.com/objects/584eea4d08 succeeded with "Created" after 35.0532353 seconds and 0 retries. Request correlation ID: a36b7355-561a-4ae7-b5c6-3ebf8243560a
2024-11-06 12:05:34.628 +00:00 [INF] Execution of http request to https://ldd-emea.dev.jacobs.com/objects/584eea4d08 succeeded with "Created" after 36.431637699999996 seconds and 0 retries. Request correlation ID: c7f202ad-71b7-4fe7-af6b-1d2b2712f413
2024-11-06 12:05:35.870 +00:00 [INF] Execution of http request to https://ldd-emea.dev.jacobs.com/objects/584eea4d08 succeeded with "Created" after 37.793749999999996 seconds and 0 retries. Request correlation ID: a497c6e8-d775-4983-9934-4a5423be7baa
2024-11-06 12:05:35.901 +00:00 [INF] Execution of http request to https://ldd-emea.dev.jacobs.com/objects/584eea4d08 succeeded with "Created" after 37.6403256 seconds and 0 retries. Request correlation ID: 9f98f405-3691-4e09-a457-9723b5712060
2024-11-06 12:05:36.109 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08"
2024-11-06 12:05:36.109 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08"
2024-11-06 12:05:36.110 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08"
2024-11-06 12:05:36.110 +00:00 [DBG] Starting execution of http request to "https://ldd-emea.dev.jacobs.com/api/diff/584eea4d08"
Nothing happens after the call to the “diff” URLs. Its here that it appears to hang as noting gets included in the log afte this point until i clikc the cancel button, at which point i see the error that basicaly tells me the user cancelled the process.
I asked someone to look into the logs on our servers, and they found the following which may be related?
Does anyone have any idea what is going on, where the issue might lie, and suggestions on how to fix it?