Revit Connector Error with account

Help
1

My revit connector lost connection to my accounts and gives error : could not get projects !
and i cant send or recieve anything from speckle
Revit2023
connector 2.19.1

2

Hi @Ahmed_Hafez,

Welcome to Speckle!

Can please open the Speckle Manager and make sure you are using the correct Speckle account.

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Make sure you can see the account inside the Revit Speckle window.

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Let us know how it goes.

3

Here is some more information on what URLs need to be accessible. Maybe you’re using a VPN or a corporate network?

4

I tried resign in but it gives error : failed to create account from access code and challenge

6

Hey @Ahmed_Hafez,

Are you using any firewall or VPN?

  • Make sure the server address is not blocked by a corporate firewall, proxy or VPN, by either trying to access it via a different network (eg mobile network) or by contacting your IT department.

If not, please go here in your folder %appdata%\Speckle\Logs\Manager2 and send us your Log files.

I sent you a Google Drive link to the email you use on the forum. Please upload the log files there.

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