QGIS GraphQL error: Transport is already connected

[hgibson]

Hi there,

I am new to Speckle and currently following one of the tutorials :

Create 3D Context Maps with QGIS and Speckle

…to create a 3d terrain model (with buildings) from QGIS > Speckle > Rhino

I have the building info from osm and other data from council files I received.

The issue is that when I try to send my first terrain through Speckle as per the tutorial I get the following error codes:

2023-06-27T16:53:16 CRITICAL SpeckleException: Failed to execute the GraphQL active_user request. Inner exception: Transport is already connected::onAccountSelected
2023-06-27T16:53:25 CRITICAL SpeckleException: Failed to execute the GraphQL active_user request. Inner exception: Transport is already connected::handleStreamCreate

I have used the speckle server also.

Any help would be great!

[Kateryna]

Hi @hgibson ! The errors seem to originate from a different function then sending a terrain, could you pls describe the exact actions that led to these errors? E.g. You clicked “Create New Stream”, entered a name, clicked “Ok”. You can also add screenshots

Also it would help to know what OS you are using (Windows/ Mac), QGIS version, Speckle connector version, server (e.g. speckle.xyz) and whether you have your Speckle accounts added to Speckle Desktop Manager.

Thanks!

[hgibson]

Thanks for getting back to me so fast!

Click Create a new stream > put in name of stream > ticked public (have also tried without tick) > error code arises. See attached screen shots.

Im using:

Windows: 11 Home 22H2
Processor: 11th Gen Intel(R) Core™ i7-11800H @ 2.30GHz 2.30 GHz

Speckle for QGIS 2.14.1
QGIS Desktop 3.30.3
Server speckle.xyz
Goal to have model in Rhino 7
I have clicked the add account on Speckle manager already as well and it says it should be connected?

[Kateryna]

Thank you for the details!
This is unusual behavior that we haven’t seen yet, but @gjedlicska made a fix that will likely resolve it in the next release (somewhere next week)

[hgibson]

Hi there,
Any update on when the latest version will be available to re-install? @gjedlicska
I currently have the latest version that I can find online at the moment.

Thanks

[Kateryna]

Version 2.15.0-rc gives the same error? It is the latest QGIS install using the latest Specklepy package.

[Sebastien_Van_Eupen]

Hi,
I am getting the same error and I’m using the lastest package.

Thank you in advance!

[Kateryna]

Hi Sebastien!
This doesn’t look good Can I ask you to specify the OS you are using, QGIS version, and also run the following script from QGIS → Plugins → Python Console (if the entire script doesn’t run, try pasting line-by-line):

import gql, requests, urllib3, specklepy 
from importlib.metadata import version
version('gql')
version('requests')
version('urllib3')
version('specklepy')
from specklepy.core.api.client import SpeckleClient
from specklepy.core.api.credentials import get_local_accounts
account = get_local_accounts()[0]
print(account)
new_client = SpeckleClient(
    account.serverInfo.url,
    account.serverInfo.url.startswith("https")
)
print(new_client)
new_client.authenticate_with_token(token=account.token)
print(new_client)

You can cover your data (like email) before pasting the results here.

[Kateryna]

@Sebastien_Van_Eupen you might need to upgrade urllib3 module to version 1.26.16 in QGIS Python installation. Example how to do it on Windows:

1. Close QGIS. Manually delete 2 folders with “urllib3” module from QGIS Python installation folder:
   

   

2. Windows → cmd → run as administrator →

cd "C:\Program Files\QGIS 3.32.0\apps\Python39"

python -m pip install -t "C:\Program Files\QGIS 3.32.0\apps\Python39\Lib\site-packages" urllib3==1.26.16

(don’t forget to edit the path if you have a different version of QGIS installed)

Done!

[Krzysztof_Karlowski (Krzysztof Karłowski)]

Hi,
I have the same issue.
My OS: Microsoft Windows [Version 10.0.19045.3448]
My QGIS: 3.32.3-Lima 67d46100b5
Speckle QGIS Connector 2.14.1 but exactly the same behavior with 2.15.1
QGIS plugin speckle-qgis 2.16.0-rc

import gql, requests, urllib3, specklepy 
from importlib.metadata import version
version('gql')
'3.4.1'
version('requests')
'2.31.0'
version('urllib3')
'1.26.16'
version('specklepy')
'2.17.0'
from specklepy.core.api.client import SpeckleClient
from specklepy.core.api.credentials import get_local_accounts
account = get_local_accounts()[0]
print(account)
Account(email: my@addres.com, server: https://speckle.xyz, isDefault: True)
new_client = SpeckleClient(
    account.serverInfo.url,
    account.serverInfo.url.startswith("https")
)
print(new_client)
SpeckleClient( server: https://speckle.xyz, authenticated: False )
new_client.authenticate_with_token(token=account.token)
Traceback (most recent call last):
  File "C:\PROGRA~1\QGIS33~1.3\apps\Python39\lib\code.py", line 90, in runcode
    exec(code, self.locals)
  File "<input>", line 1, in <module>
  File "C:\Users\ermsk\AppData\Roaming\Speckle\connector_installations\QGIS\specklepy\core\api\client.py", line 131, in authenticate_with_token
    self._set_up_client()
  File "C:\Users\ermsk\AppData\Roaming\Speckle\connector_installations\QGIS\specklepy\core\api\client.py", line 170, in _set_up_client
    raise user_or_error
specklepy.logging.exceptions.SpeckleException: SpeckleException: Failed to execute the GraphQL active_user request. Inner exception: Transport is already connected
print(new_client)
SpeckleClient( server: https://speckle.xyz, authenticated: True )

Falied with reinstalling urllib3 - no sll module in phyton

[Yuri (Yuri Chamblas)]

This worked for me:

1_Download manually (leave in some easily accessible path.) > urllib3-1.26.16-py2.py3-none-any.whl > urllib3 · PyPI

2_Open CMD

3_Go to the directory. (replace path where you have downloaded the file). > cd C:\Users\abcd

4_Install (replace qgis version if necessary) > “C:\Program Files\QGIS 3.30.1\apps\Python39\python.exe” -m pip install urllib3-1.26.16-py2.py3-none-any.whl -t “C:\Program Files\QGIS 3.30.1\apps\Python39\Lib\site-packages”