Problems in rhino 7, it doesen't recognize my account of speckle

Help
1

Hello, The problem is that I have installed the rhino in a new PC and now I’m trying to connect the rhino with speckle like in the other PC.
But when I try to import or export any type of file it shows me the next sentence.

image_2024-05-01_200919994
image_2024-05-01_200919994586×596 15.9 KB

I have trayed to use the ID of the project but still with the same message.
If someone could help me I would be grateful.

2

Hi @Arnau_Cabrera ,

Welcome to Speckle! Feel free to Introduce yourself :person_gesturing_ok: to the community if you want to! :grinning:

Please have a look at the following:

  • Do you have Speckle Manager installed and an account added to it?
  • Are you using the same account for both PCs? (If not is the project shared for both accounts?)
  • Can you check if you have any firewall active and try to disable it? Or make sure your company’s IT is not blocking the connection.

Let me know how it goes.

3

. Yes
. Yes
. Check it.

I have trayed all the options that you give me. The version of rhino is the 7.28.
But the same message appears. I’m desperate.

4

Can you please send us via DM the logs in: %appdata%/Speckle/Logs ?
Here’s a list of URLs that need to be accessible, and might be blocked by a VPN or other corporate settings: FAQs | Speckle Docs