got this message this morning when trying to create a new stream.
any idea how to fix it?
Looks like a temporary glitch… if you click on your avatar > refresh, and then try again does it work?
Can you please open the dev tools in chrome, and click on
console? There might be some error messages in red there
EDIT: Before all of that please check your email (@yahoo.ca) we have another avenue we’d like to explore first.
Could you retry the same set of actions today @YienChao?
I guess you opened the revit connector and tried to create a new stream and thats all.
I’d like to know if this was a temporary issue on the server side, or it is still persisting .
If the issue is still there, as a stopgap measure please got to
https://speckle.xyz and log out of the site.
If the site doesn’t load or is in a failed state like below, please clear all cookies for the site and try again. If you successfully logged in on the website, you can try to re-add your account via manager / revit.
Sorry for the crappy experience, we’re digging into the issue.
Please let us know how it goes
the issue was still there this morning.
i logout from Speckle site and login. it’s ok now, i’m able to create a new stream.
thanks for the quick support!