Hi all,
I just downloaded the Speckle connector for Sketchup as I want to give it a try but it I haven’t been able to start the connector. I installed it from the manager and the blue icon appears, but when I click on it nothing happens. Another option that I tried was to install it in a previous version of Sketchup 2021 as I read the connector was built for that version, but still I wasn’t able to start it. Any idea about why is happening that?
Thanks!
Hi @Jose_Zaragoza,
I need some information from you, can you share with me screenshots on plugin folder of Sketchup for both 2021-2022. It is found in C:/Users//AppData/Roaming/SketchUp/SketchUp 20xx/SketchUp/Plugins
And also wondering your user name includes any non-ascii characters?
And last but not least, can you open Ruby Console via the Extensions > Developer > Ruby Console before running Speckle via blue icon, and see what kind of error message you getting.
Best,
Oğuzhan
Hi Oğuzhan,
See below the screenshots:
Regarding the user name, it doesn’t include any non-ascii characters.
As for the Ruby console, see also a screenshot below:
Thanks
Nice guys, it works!
Thank you very much for solving it so fast
Enjoy your day!
Cheers
Jose
So glad you reported this invisible problem from our end.
Hope you enjoy with new features!
