Archicad Connector Fails to load

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1

Hi. I also have an issue with Speckle after upgrading to AC26.
Speckle appears in the menu but fails to load (just opens a window and disappears). I have tried re-installing both AC and Speckle, and adding and removing as mentioned in this thread. Any tips for further troubleshooting?

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2

Hey @sdyvik ,

Can you share a screenshot of your Addon Manager inside AC?

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image
image1202×1145 42.8 KB

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5
  • I feel like this is a connection issue. Are you connecting from a work network? If so, can you try connecting to another network and try again?
  • Are you using a workstation? Maybe there might be some firewall rules that prevents you from connecting speckle server. Can you access speckle.xyz via a browser?
6

Hi @sdyvik,

Could you please try to manually start the connector from a command line:
“C:\Users\ [your user] \AppData\Roaming\Speckle\Archicad\Common\ConnectorArchicad\ConnectorArchicad.exe” 19723 23

What happens?
Thanks!
József

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The same happens when starting from commandline. It loads and disappears.

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  • I tried changing network on my laptop without any change.
  • Accessing via browser works fine.
9

Hey @sdyvik thanks a lot for helping us debug this!

We have nailed the bug and should be fixed in 2.12.4 - could you please update and give it a go?

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10

Great! Everything works fine. Looking forward to use Speckle again :smiley:

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